FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the images shown on our website. We make sure all photos accurately reflect the product. However, minor differences may occur due to lighting or screen settings.
Once your order is confirmed, you will receive an email with your invoice. You can also find all your invoices by logging into your account and checking the “My Orders” section.
You can request a return or exchange within 14 days if:
You received the wrong item
The item is damaged or defective
Contact us through WhatsApp or the contact form with your order number and pictures if necessary. We’ll handle the process for you.
Orders are delivered within5 working days inside Egypt and Outside Egypt in 14-20.You’ll receive a tracking number once your order has been shipped.
Contact us any time using the WhatsApp icon on the bottom-right corner of the website, or use the contact form to send us a message.